Attack Of The Flying Buns

, , , , | Right | August 5, 2018

(I just clocked in and am being a good team player by taking food to a table that I am not serving.)

Me: “Hi there, folks! I have your food here: mac-n-cheese for the little guy, a double with cheese, double with cheese no pickle, chili bowl, and a double no cheese. Is that everything? Do you all need any condiments or refills?”

(As I am standing and waiting to see if they need anything, something comes flying at me and lands on my empty tray. I realize that it is a bun. One of the ladies is throwing the bun, lettuce, tomato, and pickle onto my tray, leaving only the patties on her plate. She seems upset.)

Me: “Is there anything I can get you, ma’am?”

Customer: “I told them not to put any d*** sauce on my burger!”

Me: “Oh, um, well, I’m sorry about that. I can have the kitchen remake it for you; it will only take a cou—”

Customer: “No! I’m hungry now! If you put the order in right the first time, it wouldn’t have happened.”

(She says this even though I look nothing like their actual server.)

Me: “Is there a different meal I ca—”

Customer: “NO!”

Me: “Okay, your server will be with you in a moment.”

(I go and show my manager the mess on my tray and uniform and tell her about the complaint. She tries to talk to the lady, too, and ends up giving her a free dessert. Thankfully, it isn’t her, but her son who paid, and he seems to be upset with her, as well. Before she leaves, she comes up to the server-only area to talk to the manager.)

Customer: “I just want to say that you have such wonderful employees who are just so accommodating!”

(After she leaves, the manager laughs.)

Manager: “Yeah, accommodating! Come eat here and you get to throw food at the employees.”

(She gave me a free dinner after my shift that night.)

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